Return Policy & Procedure

1. To return a product for any reason a RMA # must be issued. To get a RMA # send a email to customerservice@got-chrome.com. If you send back a product without a RMA # I will not know who it belongs to and you will not receive a replacement part or a refund.
2. All returns must be in the original box and properly repackaged.
3. All returns must be applied for within 14 days of shipment.
4. All returns that are the fault of Got-Chrome.com will be mailed a call tag for a freight free return. Once the part(s) have been received and checked a replacement part(s) will be shipped out or a refund will be issued. Process usually takes about 8 working days.

• You received a part other than described
• Part was damaged in shipping
• Defective Item (subject to verification)

All returns that are not the fault of Got-Chrome.com will be charged a 15% restocking fee. A return RMA# and return shipping info will be emailed to you. Once you receive your RMA# you can return your product with any shipping company that offers a tracking #. Refunds will not be given until part(s) have been returned and checked in.

1. eBay user id (if purchased through eBay)
2. Current email address
3. Reason for return